Anyone else having trouble like this? Jesus, this box is just. Xfinity knows their system is broken. When I click on the Xfinity option to sign it , it doesn't even let me get to the section to log in, just says that it doesn't work. But, if there's a way I can do this myself, I'd like to have that option! You might want to go to the to see if anyone else is having problems. That is what this community is all about. Likewise, all comments on topics should be helpful towards the issue at hand. Every other provider's login screen pops up without a problem.
This sounds like a compatibility issue, I have alerted our engineers to help resolve this issue. If you are on a cellular network, you might find its connection speed is not enough for a good streaming experience. If there are plans to support the Mi Box. This ensures others can benefit from our conversation. Said factory reset was the only way to fix it so I did. Thankfully I found this thread. Just tell the Comcast rep that you've already done the other troubleshooting - save yourself 20 min of frustration and tell them to do the refresh- wrote: Awesome! At any rate, for now this is fixed for me.
No message is displayed, just reverts to the app screen. Other issues consist of not being able to login, videos not loading or running very slowly. Then I cast it to the box and it freezes and flashes with green artifacts. Any suggestions for how to fix this? Ex: Device type, connection speed, error message you are receiving, etc. Check back often for a reply in this thread from a Comcast Official Employee. The company will not prepare an on-demand video update service on its own. It remains to keep our fingers crossed so that the Apple system will get the appropriate update soon.
The faster that connection is, the better your streaming experience will likely be. Unfortunately for us N7 owners, if you are on the latest update, the app will not work. It is unbelieveable that Comcast has let this drag on for so long without either fixing the app best idea , or just telling you what to do. Does anyone here think Xfinity cares about fixing this? On the fourth device do you have a different version of the app installed? Categories, , Tags, , , , ,. Thanks for posting this, you probably saved me hours trying to figure this out. I don't understand the technical aspects behind it, but it's something about being on two different cable accounts on the same network.
This sounds like a compatibility issue, I have alerted our engineers to help resolve this issue. I can fast forward and see the preview bar below fine, but then playing shows the same pixelation. You can also turn Airplane mode on and off again, which sometimes fixes connection issues. I hope this helps since 3 phone calls to Xfinity help and Advanced Tech support did nothing. Thanks for posting this, you probably saved me hours trying to figure this out.
I signed out, and tried to sign back in. The only way they could come back was to restart the player. I don't have a problem with my cable box! Are you sure when you log in on your computer that it's exactly the same account you setup hbogo with on your xbox? This is for every video. Remember, both services require a high-speed Internet connection. Find Xfinity and the login.
I go to the site and the movie works. Thanks in advance for your help with this!! When I check my settings it states I am connected. Before I realized the service was down for everyone, I thought it was just my own problem. I don't have a problem with my cable box! This worked for me today March 9th 2019. Now, I never even get that far! I use the same card on Roku to pay for other services without problem. It's our app so it's something that we're able to provide full support on.
It is not known when the situation will return to normal. Until this happens, customers must use a different device or accept movies and series without access to subtitles. Other apps Netflix, YouTube work fine, I have to restart the device after each video to watch another. My account is active and authorized to view the content. I click on that button and a drop down list is showing that lists all the different providers.