It may be that nobody outside Dell will be able to derive that password. I just fixed a friends Inspiron 1100 as she had broken the power socket on the motherboard. I can live with that, but i would be nice, to be able to change ie. After that I kinda put it aside for awhile because I didn't really need a laptop at the time. I got it back a couple of months after it was stolen. Could i be entering the wrong Service tag into the program? He said the he would come back and check out our selection of laptops at a later time.
Both batteries were removed and the laptop sat, unplugged of course, for 48 hours, with no change. Here is my classic story. Could i be entering the wrong Service tag into the program? I tried entering that in the bois to unlock it but it tells me incorect password. Figure 1: Remove the jumper to reset the password. By Telephone Please have your Express Service Code ready. Finally I exchanged it with a friend for a laptop this Dell laptop that we both knew needed the password.
I had a client once with the same problem, if i recall correctly i have to use a special programme to provide an unlock code using the service tag. I tried entering that in the bois to unlock it but it tells me incorect password. Good luck and I hope this helps With all due respect to John's how-to, the link in that post does not work. The laptop is an Inspiron M5010 Inspiron 15. I used that latitude program for a Dell latitude laptop and entered service tag 12046342321 and aslo tried 5j82x81 both gave me a mater passwork when using latitude. I searched for things like that, but only came up with a Dell Internal utility that lets you change the service tag and other things like that.
I will test it on a d630 soon, which is one of the latest dell models. I get really good deals on all kinds of used computers and parts. I don't want to watch my motherboard fry!!! I unlocked my Dell Laptop using and I created this video to show everybody that their password works 100%. Your help would be appreciated. Additional Password Reset Information For assistance with Microsoft® Windows® password issues, refer to the Dell Knowledge Base article. Dell Technical Support will request the Service Tag and Express Service Code from the bottom of the Latitude. The dramatic 'System Disabled' message is just scare tactics: when you remove all power from the laptop and reboot it, it will work just as before.
I can't get hold of him and the Laptop has a power on password which no one knows. Same little blue background text box that you get when pressing F2. Because I read somewhere that when you replace the eeprom chip on dell latitude's when you boot the computer with the new chip the computer explodes, that's suppose to happen because of some type of security measure, Dell has incase labtops are stolen. The only other option is to reset using the jumper. They have up to 10 different possibilities for algorithm based on dell laptop with service tag ending in: 1f5a, 1d3b, 1f66, 6ff1, 3a5b, 595B, 2a7b, Also Dell error: system disable, unlock key hint number, primary or administrator password, system or administrator password, enter current password, dell laptop displaying service tag, ppid, password unlock key, system disabled, hdd password error code, all that and much more is supported! If a Latitude cannot be booted to run this program, call Dell Technical Support at 800 624-9896 to get the working password.
Ofcourse the owner did not know the pass. Bios Password D610 Hi Rustam, here is my story ;- i got a brandnew Dell Latitude D610! I contacted them and they told me that this password was not in their files so they could do nothing. I have a dell d410 with the service tag ending in -595B. Rustam, you say you can help us if we tell you how we came to this problem so there it goes. Have no idea what I was talking about. No F8 Safe Mode or anything gets past a few seconds of boot without a hard reset for no reason.
If you want a copy of the disk go to and download the img, iso etc. I'm going to have to guess that the algorithm Dell uses to generate passwords from service tags has changed now and again. Once again Thank you very much and hope your supporting country to do well in the world cup. Am i missing anything from the service tag? Help me sort out my life in the mitts of this horrendous travesty. Hi Rustam, hoping you can help me as well.
I've tried all the other latitude. I have seen some of your postings of help to other users and I am too hoping that you will help me too. If there is one there, check to see if it is the correct one. Once there, if there isn't a service tag, you should be able to set it. Very useful for those that purchase a motherboard second hand. Then I read that jumping it by shorting it out.
Hi Rustram, I have a Dell 610 Latitude laptop which I bought on ebay. Other vendors just derive the master password from the serial number. Turn it on, and repeat with 3 more tries. So I'm pretty sure that mine was not stolen. You can't boot into anything.
They do not have a warranty either checked. I don't care if I lose everything on it, just need it to work again. You get 3 tries to enter the password, then the laptop shuts itself down. Since some capacitors can hold a minute charge for quite a while, I would suggest after all the batteries have been removed, hold the power on switch for a few seconds and then wait over night to see what happens the next day. Once deleting the service tag, you can type in a new service tag to match the service tag sticker on your laptop. Is this a laptop or a desktop? The Service Tag is a 7 digit identifier that is unique to your Dell.