Timiing was rock steady and again, right where I wanted to be. I highly recommend this garage. I found both to be very helpful in providing information about the 911 I have been viewing online. However, I will make sure to repeat my experience and the facts. Car runs and start ups are a lot smoother and then when you hit it the power band is a lot smoother and stronger. He personally his self walked in the rain with me to see the different options. The tune was simply plug and play.
The only reason this review is a 4 is because I didn't purchase the vehicle. While it is not entirely gone and as Anthony explained, it most likely never will be - nature of the beast it has improved significantly from how it was previously. The intricate paint job, which involves applying several layers of black and varnish, results in a particular deep, luscious sheen. As soon as I uploaded their tune, I took my car for a drive and it is a night and day difference! Makes driving anywhere fun and a true pleasure to drive. . As far as customer service goes, I would say Anthony is unmatched.
Can't say enough about this guy, top notch, professional, and passionate about making the numbers and making his customers happy. Have not owned a nicer ride and probably won't ever. I never write reviews - as I have no social media presence- but I felt compelled to do so. How the tune performs was exactly how I asked with the right amount of pops coming off throttle. Got my e55 flashed with the 77mm pulley and boy the car pulls like a freight train. Very helpful, very friendly and for sure they know their shit very well.
I couldn't ask for anything more. The Sales Manager went above and beyond to find another vehicle for me to purchase. I sent no logs or any other info besides the pulley size. These guys really know what they are doing. Only 55 units of the unique four-door coupe will be produced. The sales lady was super friendly and provided excellent customer service. For those who have had success, I salute you.
It took me about an hour to install the belt wrap. I want the cams next! I was referred to him by a good friend of mine who was appalled at the quote given to me by my dealership to replace my clutch system. Small back seats are the only real con about this car but rarely had 4 in there anyway. He also thoroughly answered all questions that I had. If the opportunity arises to go to their dealership in person, I suspect that I will be happy with their sales personnel.
He installed a tune on my E55 late at night with no notice and it's perfect along with his customer service. I always feel instant power as to with my previous tune I always felt lag even without heat soak! Now, no longer responding to my calls, I feel that I am clearly not and never have been a priority as a customer and have not been made whole. Extremely pleased with the results and will recommend to anyone looking for a tuner that knows what they are doing and understands how these cars are driven! Considering that it is an Audi and there is an expectation for repairs to be costly, his quote was satisfactory but let me clarify that it was not cheap. It has been 2 years and I have had to endure numerous traffic stops, fines, additional money spent with separate tuners, time invested having to get repeated temporary exemptions in order to renew my tag, and finally, having to use an alternate car as a daily driver. I accepted the cost and he requested to have the car Tuesday after the holidays. The level of attention, knowledge and customer service was on point.
Everything was handled and extremely timely fashion and when I had an issue connecting the tuning cable to my laptop Tony stepped right in and got it taken care of immediately. Just after uploading the tune to both you can tell a difference right away as soon as you turn the key. Genuine and friendly staff and they have some serious stopping power when it comes to their Tuning and Performance!! Both Anthony and Lukas are always on point when it comes to customer service. Power, drivability and throttle response is incredible. From the tune to customer support race iq is the one stop shop!! I should not have to independently seek the consult of other tuners because of a dismissive unwillingness to even make things right.
I look forward to doing future business with them during my upgrade process on my vehicle. Although it is based on the E-Class platform, rest assured that it feels completely different than an E-Class. That Saturday, Anthony contacted me and I conveyed the issues pertaining to my car. The car is now much more enjoyable to drive all around. To say that I have been patient and tried to work with Tony these past 2 years is an understatement.