Complaint Number: 10269583 Incident Date: May 21, 2009 Date Added to File: May 21, 2009 Description of the Complaint: 2004 buick rainier speedometer is registering 25-30 mph faster than what the vehicle is actually traveling. Is your instrument cluster dark in areas? Hundreds of people are complaining of electrical issues with their vehicle, first and foremost is the failure of the instrument cluster. What an aggravating thing to go wrong on a newer vehicle that clearly has to be at the fault of manufacturer. Consequently my wife and I do not know how fast we are going which is a major safety issue especially at freeway speeds or driving through the neighborhood where children play. During the next 4 years this happened at least 3 more times. It turned out that the speedometer quit working while she was driving and is now acting unpredictable.
Without the gps giving me a speed reading it would be next to impossible to judge a safe speed in the darkness on a road illuminated only by my headlights. I was traveling faster than the indicated speed. Complaint Number: 10238541 Incident Date: March 2, 2007 Date Added to File: August 17, 2008 Description of the Complaint: We have a 2004 buick rainier. Complaint Number: 10395172 Incident Date: March 19, 2011 Date Added to File: April 7, 2011 Description of the Complaint: The contact owns a 2004 buick rainier. Speedometer and tack have also failed to work about 25% of time in the past two weeks. This is a safety issue.
Will you be fixing my exact same instrument cluster or sending me another one? Without the gps giving me a speed reading it would be next to impossible to judge a safe speed in the darkness on a road illuminated only by my headlights. I can generally tell about how fast I am going and must keep an eye on my rpms. The contact stated that the speedometer would become stuck at 40 mph and sporadically, would not return to zero when the vehicle was at a complete stop. What if I have multiple gauges going bad, do you rebuild all of them? Dealer checked and found this is not a safety issue, since I should be able to feel hoe fast I am going. The settlement allows the owner or lessee to get their instrument cluster replaced under the terms of a special coverage adjustment to their factory standard warranty.
The battery voltage meter will drop down to around 11, causing the lights to dim and then go back up. The bulbs are soldered directly to the circuit board and replacements are available through specialty supply houses. They were going to try and reset the speedometer but found out it could not be done and wanted me to go to a local dealership. In addition to speeding ticket she received warning for operating vehicle with broken equipment. Complaint Number: 10295483 Incident Date: December 9, 2009 Date Added to File: December 13, 2009 Description of the Complaint: 2004 buick rainier speedometer works sporadically.
It's cylindrical in shape and has a wire harness coming out of it. Complaint Number: 10331492 Incident Date: May 7, 2010 Date Added to File: May 20, 2010 Description of the Complaint: Odometer freezes. Complaint Number: 10483792 Incident Date: October 31, 2012 Date Added to File: November 9, 2012 Description of the Complaint: After driving for a approximately one hour at 65-70 mph on the interstate the speedometer reading drops off from 70 eventually down to 0 mph. The manufacturer advised the contact that he had to pay a fee in order to perform a diagnostic test. No headlamp is a safety concern, and due to the wiring overheating and melting could be a potential fire hazard. If you have your gauge cluster rebuilt it will not need to be re-programmed.
I also told them that this is a safety hazard and that I should not have to pay out of pocket for a manufacturer defect and that I am not the only one with this problem on this particular vehicle. Changed the fuse again seemed to work for a day and shot up again to 120+ mph. I could be sitting with the car idle and the speedometer reads 120, even when I made the appt. I have no clue what speed I am traveling while driving. It can be ordered and replaced if you have the patience and skill by removing the cluster from the dash. Complaint Number: 10290038 Incident Date: October 22, 2009 Date Added to File: October 27, 2009 Description of the Complaint: My speedometer on my 2004 buick rainier is erratic.
It started with the speedometer which was either to fast or showing below zero at highway speeds. We work with automotive dealerships and independent shops all over central Texas. . The manufacturer advised the contact that he had to pay a fee in order to perform a diagnostic test. On some older Japanese models, the speedometer cable would connect with the front wheel.
In other cases, when standing still, the speedometer showed a speed of 35 mph. It started about 2 years ago but at that time it happened occasionally. This services requires that you send us your cluster for repair. Sometimes it says I'm going faster than I am, sometimes it says I'm going slower. Relying on a accurate speedometer is a critical safety issue especially at night. Driver of the vehicle hit the steering wheel with head knocking the person out. It says I am going 100 when doing 70 and sometimes says I am going 0 when on the highway.
Also resulted in an electrical fire. Sometimes it stops working all together. Causes of Language Scrolling Problem Two problems have been identified as potential causes of this problem. Replacement sensors are fairly cheap and are widely available online. Vehicle was going up hill when the accident occurred. The vehicle was not examined or repaired. There is not a manual override that allows you to select night lighting during these transitional times and on certain days so you can not see the speedometer output nor the driver advisory display.